Customer Reviews: Italy Villas - Easy Reserve

4.8 /5 Excellent 3877 Guest Reviews

These comments and reviews were left by customers that booked a villa or apartment on the Italy Villas website, with Easy Reserve company. We asked our customers to rate their experience on the website and the booking process including customer service, the payment process, villa selection and website ease-of-use, as well as, any comments they wished to publish. When we asked our customers 'Would you recommend the Italy Villas website to a friend?', over 95% responded YES they would. What better vote of confidence can you ask for? We have always strived to provide our customers with a great experience, we hope you give us the chance to let us help you book your next accommodation in Italy.


Results 1731 - 1740 of 3877

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Fast response

Patrick M. Calgary (Canada)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Excellent

David A. Westleigh Nsw Australia (Australia)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

I'm very pleased working with Lucia, she's been very helpful,very professional and always responds to my emails quickly

Mary Anne M. Sarasota (United States)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Very prompt and helpful replies

Cheryl T. Blackburn South (Australia)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Excellent

James H. Godstone (United Kingdom)

Booked Villa

4 /5 Very Good
Customer Service:
3 /5
Payment System:
2 /5
Villa Selection:
4 /5
Website Ease-of-Use:
3 /5

Actual booking was difficult. Need more specific information on what is actually incorrect. 800 US toll free number no longer works. Deposit now is confusing. I could not figure out how to pay now. I do NOT want to pay hight price for payment later. Please help. Airports, there are 2 Romes, I am coming from the US, I did not know which airport it was, so just went first one.

Elsie M. Carlsbad (United States)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Web site is incredibly well-designed and full of exactly the info we need on different properties. The service from your agents - who immediately provided customized recommendations by email -- is top-rate as well (in my case, thanks to Lucia). Many thanks - I will recommend you to friends.

Michael C. Chevy Chase (United States)

Booked Villa

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

High quality website and very helpful staff

Patrick M. Dubai (United Arab Emirates)

Booked Villa

4 /5 Very Good
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
4 /5

Good and very prompt customer service . The team have attended to all my queries very patiently and have been very detailed to in their responses . Definitely recommend the use of their service !!

Ash M. Greensborough (Australia)

5 /5 Excellent
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Lucia in Florence was most helpful and friendly.

Kenneth K. Sudbury (United Kingdom)

Booked Villa