Customer Reviews: Italy Villas - Easy Reserve
These comments and reviews were left by customers that booked a villa or apartment on the Italy Villas website, with Easy Reserve company. We asked our customers to rate their experience on the website and the booking process including customer service, the payment process, villa selection and website ease-of-use, as well as, any comments they wished to publish. When we asked our customers 'Would you recommend the Italy Villas website to a friend?', over 95% responded YES they would. What better vote of confidence can you ask for? We have always strived to provide our customers with a great experience, we hope you give us the chance to let us help you book your next accommodation in Italy.
Results 1681 - 1690 of 3825
Elsie M.
Carlsbad (United States)
Very Good 4 /5Customer Service:3 /5Payment System:2 /5Villa Selection:4 /5Website Ease-of-Use:3 /5Actual booking was difficult. Need more specific information on what is actually incorrect. 800 US toll free number no longer works. Deposit now is confusing. I could not figure out how to pay now. I do NOT want to pay hight price for payment later. Please help. Airports, there are 2 Romes, I am coming from the US, I did not know which airport it was, so just went first one.
Would you recommend this website to a friend? Yes
Submitted: 14 Jun 2014
Booked Villa
Michael C.
Chevy Chase (United States)
Excellent 5 /5Customer Service:5 /5Payment System:5 /5Villa Selection:5 /5Website Ease-of-Use:5 /5Web site is incredibly well-designed and full of exactly the info we need on different properties. The service from your agents - who immediately provided customized recommendations by email -- is top-rate as well (in my case, thanks to Lucia). Many thanks - I will recommend you to friends.
Would you recommend this website to a friend? Yes
Submitted: 02 Jun 2014
Booked Villa
Patrick M.
Dubai (United Arab Emirates)
Excellent 5 /5Customer Service:5 /5Payment System:5 /5Villa Selection:5 /5Website Ease-of-Use:5 /5High quality website and very helpful staff
Would you recommend this website to a friend? Yes
Submitted: 30 May 2014
Booked Villa
Ash M.
Greensborough (Australia)
Very Good 4 /5Customer Service:5 /5Payment System:5 /5Villa Selection:5 /5Website Ease-of-Use:4 /5Good and very prompt customer service . The team have attended to all my queries very patiently and have been very detailed to in their responses . Definitely recommend the use of their service !!
Would you recommend this website to a friend? Yes
Submitted: 12 May 2014
Kenneth K.
Sudbury (United Kingdom)
Excellent 5 /5Customer Service:5 /5Payment System:5 /5Villa Selection:5 /5Website Ease-of-Use:5 /5Lucia in Florence was most helpful and friendly.
Would you recommend this website to a friend? Yes
Submitted: 09 May 2014
Booked Villa
Richard R.
New York City (United States)
Excellent 5 /5Customer Service:5 /5Payment System:5 /5Villa Selection:5 /5Website Ease-of-Use:5 /5Great service and help
Would you recommend this website to a friend? Yes
Submitted: 07 May 2014
Booked Villa
Stanislav C.
Bratislava (Slovakia)
Very Good 4 /5Customer Service:4 /5Payment System:4 /5Villa Selection:4 /5Website Ease-of-Use:4 /5the "booking fee" is not mentioned prior the reservation
[Counter comment from EasyReserve: the Euro 30 booking fee is mentioned on the pricelist for each property]Would you recommend this website to a friend? Yes
Submitted: 05 May 2014
Booked Villa
Pippa D.
Wassenaar (Netherlands)
Excellent 5 /5Customer Service:5 /5Payment System:5 /5Villa Selection:5 /5Website Ease-of-Use:5 /5Thus far great service
Would you recommend this website to a friend? Yes
Submitted: 30 Apr 2014
Booked Villa
Michael C.
Virginia Beach (United States)
Excellent 5 /5Customer Service:5 /5Payment System:5 /5Villa Selection:4 /5Website Ease-of-Use:5 /5Abby was extremely helpful in our search for a rental unit.
Would you recommend this website to a friend? Yes
Submitted: 16 Apr 2014
Booked Villa
Anne L.
Den Bosch (Nederland)
Excellent 5 /5Customer Service:5 /5Payment System:2 /5Villa Selection:5 /5Website Ease-of-Use:4 /5Duidelijke website, snelle en persoonlijke service.
Would you recommend this website to a friend? Yes
Submitted: 14 Mar 2014
