Customer Reviews: Italy Villas - Easy Reserve

Excellent 3825 Guest Reviews 4.8 /5

These comments and reviews were left by customers that booked a villa or apartment on the Italy Villas website, with Easy Reserve company. We asked our customers to rate their experience on the website and the booking process including customer service, the payment process, villa selection and website ease-of-use, as well as, any comments they wished to publish. When we asked our customers 'Would you recommend the Italy Villas website to a friend?', over 95% responded YES they would. What better vote of confidence can you ask for? We have always strived to provide our customers with a great experience, we hope you give us the chance to let us help you book your next accommodation in Italy.


Results 1681 - 1690 of 3825

Very Good 4 /5
Customer Service:
3 /5
Payment System:
2 /5
Villa Selection:
4 /5
Website Ease-of-Use:
3 /5

Actual booking was difficult. Need more specific information on what is actually incorrect. 800 US toll free number no longer works. Deposit now is confusing. I could not figure out how to pay now. I do NOT want to pay hight price for payment later. Please help. Airports, there are 2 Romes, I am coming from the US, I did not know which airport it was, so just went first one.

Booked Villa

Excellent 5 /5
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Web site is incredibly well-designed and full of exactly the info we need on different properties. The service from your agents - who immediately provided customized recommendations by email -- is top-rate as well (in my case, thanks to Lucia). Many thanks - I will recommend you to friends.

Booked Villa

Excellent 5 /5
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

High quality website and very helpful staff

Booked Villa

Very Good 4 /5
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
4 /5

Good and very prompt customer service . The team have attended to all my queries very patiently and have been very detailed to in their responses . Definitely recommend the use of their service !!

Excellent 5 /5
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Lucia in Florence was most helpful and friendly.

Booked Villa

Excellent 5 /5
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Great service and help

Booked Villa

Very Good 4 /5
Customer Service:
4 /5
Payment System:
4 /5
Villa Selection:
4 /5
Website Ease-of-Use:
4 /5

the "booking fee" is not mentioned prior the reservation

[Counter comment from EasyReserve: the Euro 30 booking fee is mentioned on the pricelist for each property]

Booked Villa

Excellent 5 /5
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
5 /5
Website Ease-of-Use:
5 /5

Thus far great service

Booked Villa

Excellent 5 /5
Customer Service:
5 /5
Payment System:
5 /5
Villa Selection:
4 /5
Website Ease-of-Use:
5 /5

Abby was extremely helpful in our search for a rental unit.

Booked Villa

Excellent 5 /5
Customer Service:
5 /5
Payment System:
2 /5
Villa Selection:
5 /5
Website Ease-of-Use:
4 /5

Duidelijke website, snelle en persoonlijke service.

Booked Villa