Poor 2 ^/5

Villa Quality:

2 ^/5

Villa Cleanliness:

1 ^/5

Location Of Villa:

3 ^/5

Kitchen:

2 ^/5

Bedrooms:

3 ^/5

Bathrooms:

3 ^/5

Nearby Area:

3 ^/5

Owner:

2 ^/5

We arrived and found dirty appartments (rented two). The land lady only handed us the key and left. No help as to what to find in the appartments (e.g. how to work the gas heater - which BTW was turned off) No help in how to get into Rome or find a restaurant. Although, some of this was in a folder which was not given to us, but which we found the day we left when we cleaned up (blank folder - at least put renter information on it!)

[Agency counter comment] It seems very strange because the caretaker does not speak English but she it is an awesome lady, we normally receive positive feedback for her courtesy and kindness towards the guests.

Submitted: 05 Jul 2012

Rental Week: 23 Jun 2012