"I Caminetti", 4-room apartment 108 m2 on 2 levels, on the upper ground floor. Beautiful and rustic furnishings: living room with 1 sofabed and open-hearth fireplace. Exit to the garden. Kitchen (4 hot plates, oven, microwave) with open-hearth fireplace, digital TV, flat screen and DVD. Sep. WC. Upper floor: 3 rooms, each room with 2 beds. 2 baths/bidet/WC. Heating. Garden. Terrace furniture. View of the garden. Facilities: washing machine, iron, mosquito net. Internet (WiFi, free).
We arrived and found dirty appartments (rented two). The land lady only handed us the key and left. No help as to what to find in the appartments (e.g. how to work the gas heater - which BTW was turned off) No help in how to get into Rome or find a restaurant. Although, some of this was in a folder which was not given to us, but which we found the day we left when we cleaned up (blank folder - at least put renter information on it!)
[Agency counter comment] It seems very strange because the caretaker does not speak English but she it is an awesome lady, we normally receive positive feedback for her courtesy and kindness towards the guests.