New Review Submitted for Favola Dei Trulli - Trullo Acquamarina located in San Michele Salentino, Apulia, Italy.
Rental Date: Sunday 22nd of September 2024.
Renter: Susan T. (Tintagel, United Kingdom).
Renter Rating: 3/5.
Review Details:
Given the premium price I was paying for the villa, I was disappointed to have to spend the first 48hrs of a 5 day stay acquiring pool towels , which were expressly listed in the list of included items in the voucher I was asked to sign. I contacted the agency rep who informed me they were not included but when I sent her the list she said she would contact the owners. The following day I was told the owners confirmed pool towels were not included. It was only on sending a screen shot of the voucher that we finally got the towels. Other issues were in each of the bedrooms one of the bedside lights had no lamp shade. Our management rep brought these as soon as I pointed it out and was helpful throughout our stay. Wardrobes in two of the bedrooms had two drawers at the bottom. On one wardrobe a drawer handle was missing and there was a protruding screw which was potentially dangerous and on the other wardrobe there was no handle on one of the drawers making it unusable. Finally, I think it should be pointed out that one of the ' double bedrooms' is barely large enough for the bed, so nowhere to put clothes and had only a curtain across the doorway, so no privacy. I am saddened that these matters detracted from what is a charming property. I have answered ' yes' to whether I would recommend this property to a friend, but only on the basis that the matters I have raised are dealt with.
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